Shipping Information

Our orders are usually shipped out the next day you place your order.
In the event that the item you ordered is out of stock, we will contact you with a solution as soon as possible.
As soon as your order gets shipped out, you will get a shipping confirmation email with the tracking numbers in it.

Refund Policy:

At Meraki, client satisfaction is our top priority. We do our best to curate a collection you will love! But, we understand that we can’t get it right 100% of the time.
At the moment, we only offer a refund if the item you ordered is out of stock.
If your product is damaged upon receiving it, please reach out to us at info@merakicandlesnyc.com and include the following:
– Your order number and issue in the subject line.
– Any details to help us better assist you.
– Pictures of your damaged product.

We will review your request and respond with a solution as soon as possible.

Need more help?
Don’t hesitate to reach out at info@merakicandlesnyc.com