Returns Policy: At this time we do not offer refunds.
However, Meraki Candles NY. is committed to providing quality products for you to enjoy in your home. In the event you are not satisfied with your order, we would greatly appreciate the feedback and the opportunity to make it right. Please contact us at info@merakicandlesnyc.com.
If your items are lost or damaged during transit, please reach out to us as well. privacy policy.
Terms and Conditions
Effective Date: 10/01/2025
Welcome to Meraki Candles NYC. By using our website and placing an order, you agree to the following Terms and Conditions. These terms are here to ensure clarity, trust, and a seamless experience for both you and us.
- Orders & Payment
All prices are listed in USD. When you place an order, you’ll receive an email confirmation. Payments are processed securely through trusted third-party providers such as Shopify, Stripe, or PayPal.
We reserve the right to cancel or refuse any order, including those affected by pricing errors or inventory availability. If this happens, we’ll contact you right away with a solution.
- Product Information & Safety
All Meraki candles are hand-poured in small batches using a vegan coconut soy wax blend, FSC-certified wooden wicks, and phthalate-free fragrance oils.
Because our products are handcrafted, slight variations in appearance or scent strength may occur and are part of the charm.
Safety Reminder: Never leave a candle burning unattended. Keep away from drafts, children, and pets. Always trim your wick before each burn and follow the safety instructions provided on your candle label.
- Intellectual Property
Everything you see on our website product names, descriptions, photos, brandingis the property of Meraki Candles NYC. It may not be used, copied, or distributed without written permission.
- Limitation of Liability
Meraki Candles NYC is not liable for any indirect or consequential damages resulting from the use of our products or website. Use candles responsibly and in accordance with safety guidelines.
- Governing Law
These terms are governed by the laws of the State of New York. Any disputes must be resolved under the jurisdiction of New York law.
- Updates to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our practices. If we do, the effective date at the top of this page will be updated. Your continued use of our site means you accept any revised terms.
- Questions?
We’re always here to help. Contact us at info@merakicandlesnyc.com
